Welcome to Chrishub Essentials. By accessing, browsing, or purchasing products from our website, social media platforms, WhatsApp channels, or any other sales platform operated by us, you agree to be bound by these Terms & Conditions.

Please read these Terms carefully before using our services.

1. General

Chrishub Essentials is an online retailer specializing in skincare and beauty products.

These Terms & Conditions apply to all visitors, customers, and users of our services.

We reserve the right to modify, update, or replace these Terms at any time. Any changes will become effective immediately upon publication on our website or other official platforms.

Your continued use of our services constitutes acceptance of any updated Terms.

2. Eligibility

By placing an order, you confirm that:

• You are at least 18 years old, or
• You have the consent of a parent or legal guardian.

You agree to provide accurate, current, and complete information when making a purchase or creating an account.

We reserve the right to refuse service, cancel orders, or suspend accounts if we believe information provided is inaccurate, misleading, fraudulent, or unauthorized.

3. Products and Product Information

We strive to ensure that all product descriptions, ingredients, images, pricing, and availability information are accurate.

However:

• Product packaging may occasionally differ from images displayed online.
• Product colors may vary depending on device or screen settings.
• Manufacturers may update packaging, ingredients, or formulations without notice.

Chrishub Essentials does not guarantee that all product descriptions or content will always be completely accurate, current, or error-free.

If you receive a product that is materially different from what was advertised, please contact us for assistance in accordance with our Refund & Return Policy.

4. Skincare Disclaimer

Our products are intended for cosmetic and skincare purposes only.

Information provided on our website, social media pages, product listings, or customer communications is for general informational purposes and should not be considered medical advice.

We recommend:

• Reading ingredient lists carefully.
• Performing a patch test before using new products.
• Consulting a qualified healthcare professional if you have allergies, skin conditions, or medical concerns.

Chrishub Essentials is not responsible for adverse reactions resulting from individual sensitivities, misuse of products, failure to follow instructions, or undisclosed allergies.

5. Pricing and Payment

All prices are displayed in Kenyan Shillings (KSh) unless otherwise stated.

We accept approved payment methods, including:

• M-Pesa
• Bank transfers (where available)
• Other payment methods displayed at checkout

We reserve the right to change pricing without prior notice.

In the event of a pricing error, we may cancel the affected order and provide a full refund if payment has already been made.

6. Orders and Acceptance

After placing an order, you may receive an order confirmation via email, SMS, WhatsApp, or another communication channel.

Order confirmation does not guarantee acceptance of your order.

We reserve the right to refuse or cancel orders due to:

• Product unavailability
• Pricing errors
• Suspected fraud
• Payment verification issues
• Violation of these Terms

If an order is cancelled after payment has been received, a refund will be issued using the original payment method.

7. Shipping and Delivery

We currently deliver within Kenya and may expand to additional locations in the future.

Estimated delivery times are provided for convenience and are not guaranteed.

Chrishub Essentials is not responsible for delays caused by:

• Courier companies
• Weather conditions
• Public holidays
• Incorrect delivery information provided by customers
• Events beyond our reasonable control

Customers are responsible for providing accurate delivery information.

8. Returns, Refunds, and Exchanges

Our Refund & Return Policy forms part of these Terms & Conditions.

By making a purchase, you acknowledge that you have read and understood our Refund & Return Policy.

9. Intellectual Property

All content belonging to Chrishub Essentials, including but not limited to:

• Logos
• Branding
• Product descriptions
• Images
• Graphics
• Website content
• Social media content

is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or use our content without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Chrishub Essentials shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use of our website
• Purchase or use of our products
• Delayed deliveries
• Product availability issues
• Technical interruptions

Our total liability for any claim shall not exceed the amount paid by the customer for the product giving rise to the claim.

11. Privacy

Your use of our services is also governed by our Privacy Policy.

By using our services, you consent to the collection and processing of information as described in that policy.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Kenya.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Kenya.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Chrishub Essentials

Email:  info@chrishubessentials.com

Phone: 0724592534

Website: