We may collect the following information when you use our services:

                1.Personal Information: Full name, Phone number, Email address, Delivery address, 

Billing information

2. Order Information: Products purchased, Order history, Transaction details

 3. Payment Information: When making payments through M-Pesa or other 

          approved payment methods, we may receive transaction details necessary to verify 

and process your order. We do not store sensitive payment credentials.

4.Technical Information: We may automatically collect your IP address, 

      5. Communications: We may keep records of communications made through

                WhatsApp, email, phone calls, social media, or contact forms for customer service and 

support purposes.

 How We Use Your Information

We use your information to: Process and fulfill your orders. Arrange delivery of products.  Send order confirmations and updates.

Respond to inquiries and customer support requests. Improve our products, services, and website experience.Prevent fraud

 and unauthorized transactions.  Comply with legal and regulatory obligations. Send promotional offers, updates, and marketing

 communications where permitted by law. You may opt out of marketing communications at any time.

 Sharing Your Information

Chrishub Essentials does not sell, rent, or trade your personal information.

Chrishub Essentials does not sell, rent, or trade your personal information.

We may share limited information with trusted third parties who help us operate our business, including:

Payment service providers, Delivery and courier partners, Website hosting providers, Technology 

and analytics providers, Government or regulatory authorities where required by law. All third 

parties are expected to handle your information responsibly and securely.

Our website may use cookies and similar technologies to:

• Remember shopping cart contents
• Save user preferences
• Improve website performance
• Analyze website traffic and user behavior

You can disable cookies through your browser settings; however, certain features of the website may not function properly.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

While we strive to protect your information, no internet-based service can guarantee complete security. Users provide information at their own risk.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Complete transactions
• Comply with legal obligations
• Resolve disputes
• Enforce our policies

When information is no longer required, it will be securely deleted or anonymized.

7. Your Rights

You may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Object to certain uses of your information

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@chrishubessentials.com

Website: 

We will respond to privacy-related inquiries within a reasonable timeframe.